Quality Policy
Our Quality Policy
Quality
Quality is our prime concern. We are able to maintain high quality standards through our committed personnel and sound infrastructure. We ensure that finest quality material is used for our products. For ensure the quality of each material, we are providing Materials Test Certificate along with supply. Our team of experts maintain a vigil on the quality of the products. Every single piece is attached with test certificates and reports. We are continually improving our quality to serve our clients better.
Quality Objectives
We consider three elements to be essential for the overall quality of the company services:
- Independence & Objectivity
- Technical & Scientific Quality
- Practical Benefits to Clients
Our Excellence
Quality is our prime aim. We are able to maintain high quality standards through our committed personnel and sound infrastructure. We ensure that finest quality material is used for our products. For ensure the quality of each material, we are providing Materials Test Certificate along with supply. Our teams of experts maintain a vigil on the quality of the products. Every single piece is attached with test certificates and reports. We are continually improving our quality to serve our clients better.
Quality Control
We exercise stringent quality control measures for ensuring the accurate dimensions and mechanical properties of our products. Our quality assurance system assures each product to pass through following processes and quality systems:
- Certification and Supplementary Test
- Finishing and Marketing
- The impeccable quality standards of our product range as well as services have contributed immensely to the success of our company
- Material Control System
- Machining and Dimensional Control
- Process Control System
Quality Assurance
The quality assurance system is guided by principles that support our unique working culture which incorporates respect, self management, open communication and creativity.
Principles
- We strive to be the best qualities and technologies in our industry
- We care about our client's time and money
- We do our absolute best to honor our words and client faith on us
- We strive to always act with integrity and commitments
Our Quality Standards
The bitterness of poor quality remains long after low pricing is forgotten. So, we follow strong measure of quality checking. Understanding Customers requirement and ensuring to supply as per these requirements is realized with the help of Quality Assurance and Quality Control at MD SAHAT BIN OMAR & RAKAN – RAKAN SDN. BHD. Across the entire business chain of supplies, operations and marketing appropriate quality assurance systems are in place to ensure correctness at each step of the cycle.
In our philosophy, quality is not only the durability and defect free nature of product but its utility and applicability to satisfy the sole purpose for which it was bought. Thus, we are committed to produce products, which can satisfy different requirements and purposes. We have adopted stringent quality control measures to ensure superior quality and zero defects products. Quality is checked at different stages of production and supply and the raw material we use is sourced only from reliable and established vendors
HSE Policy
In execution of all works, we're always giving HEALTH, SAFETY & ENVIRONMENT (HSE) the utmost priority. It's our corporate practice to conduct activities in such a way that the health and the safety of the employees and of the other persons are safe-guarded, and that proper regard is paid to the conservation of the environment.
"In all engagements, to provide safe and healthy working condition and methods to all workers and to safeguard the natural environment with the aim of minimizing pain, suffering, or losses for all parties."
- Seek to conduct all activities in such a way as to prevent accident to employees and damage to property.
- Promote safety consciousness and discipline.
- Use our best endeavors to ensure that all our workers dedicate themselves to apply health, safety and environmental standards in harmony with their work.
- Keep our employees, sub-contractors and the relevant authorities sufficiently informed of known potential hazards and minimize the risk and improve the quality and safety of the working environment.
- Establish and maintain contingency procedures to minimize harm from accidents, in the unlikely event that they occur.
- Include the assessment of health, safety and environment matters to be taken into consideration before entering into new ventures or activities.
Environmental Policy
We believe that businesses are responsible for achieving good environmental practice and operating in a sustainable manner.
We are therefore committed to reducing our environmental impact and continually improving our environmental performance as an integral and fundamental part of our business strategy and operating methods. It is our priority to encourage our customers, suppliers and all business associates to do the same. Not only is this sound commercial sense for all; it is also a matter of delivering on our duty of care towards future generations.
Our policy is to:
- Wholly support and comply with or exceed the requirements of current environmental legislation and codes of practice.
- Minimize our waste and then reuse or recycle as much of it as possible.
- Minimize energy and water usage in our buildings and processes in order to conserve supplies, and minimize our consumption of natural resources, especially where they are non-renewable.
- Apply the principles of continuous improvement in respect of air, water, noise and light pollution from our premises and reduce any impacts from our operations on the environment and local community.
- As far as possible purchase products and services that do the least damage to the environment and encourage others to do the same.
- Assess the environmental impact of any new processes or products we intend to introduce in advance.
- Ensure that all employees understand our environmental policy and conform to the high standards it requires.
- Address complaints about any breach of our Environmental Policy promptly and to the satisfaction of all concerned.
- Update our Environmental Policy annually in consultation with staff, associates and customers.
